Architecture documentation for compliance officers, practice owners, and DSO technology teams evaluating Accord Dental — grounded in real implementation details, not marketing claims.
How a pre-determination is assembled: the reference, transactional, computed, and evidence layers that carry a case from document ingestion to a traceable decision.
Tenant isolation enforced at the database, least-privilege roles, secrets kept out of code, and a deterministic-first pipeline that minimizes exposure — Accord's security architecture.
Every determination is reconstructable — an explicit decision trace, sourced data with nothing invented, and an evidence graph linking each conclusion to the rule and proof behind it.
A three-layer rule hierarchy — ADA baseline → payer rules → tenant overlay — with zero hardcoded coverage values, and provider screening via NPPES and OIG built into the pipeline.
Tenant-isolated storage, deterministic-first extraction that keeps most PHI away from any AI layer, and provider screening — the technical controls behind how Accord handles protected health information.